People support and reinforce each other in the self-help group. They exchange valuable information and experiences. They gain confidence and are able to cope with their daily routine.
Self-help groups in hospital help in the following ways:
- Self-help groups pool patient experiences and, acting as their spokesperson, can provide important impulses for optimizing procedures in the hospital.
- Self-help groups support you whenever you are interested in learning and profiting from the experiences of other patients.
- Self-help groups pool a large amount of information, they know important contact partners and can assist you as a guide in tackling the next steps.
The Heidelberg Self-help Office is happy to help patients establish contact with self-help groups.
Heidelberg Self-help Office
Alte Eppelheimer Str. 40/1
69115 Heidelberg
Phone: +49 6221 184290
Fax: +49 6221 161331
E-mail: info(at)selbsthilfe-heidelberg.de
www.selbsthilfe-heidelberg.de
Self-help representative at NCT Heidelberg
Anne Müller is the self-help representative at NCT Heidelberg and coordinates the cooperation.
Phone: +49 6221 56-32835
E-mail: anne.mueller(at)med.uni-heidelberg.de
For comments or criticism
Patients and relatives can contact the NCT Patient Advisory Committee: patientenbeirat(at)nct-heidelberg.de
Quality process "Self-help friendly hospital"
The NCT has drawn up a binding cooperation agreement with the Heidelberg Self-help Office, the network "Selbsthilfefreundlichkeit und Patientenorientierung im Gesundheitswesen" and several self-help groups from the oncology sector active at NCT Heidelberg or in the region.
At the core of the cooperation agreement is the quality circle "Self-help friendly NCT", in which the participants systematically review the NCT Heidelberg services and their presentation with regard to self-help and define standards for self-help and thereby also for patient orientation.
