Questions from patients and their families
are answered by the physicians of the Cancer Information Service.
- by telephone at 0800 - 420 30 40, daily from 8:00 to 20:00
- by e-mail at krebsinformationsdienst(at)dkfz.de
Only by prior appointment with the secretariat on 06221-42-2890: Patients and their relatives can have personal consultations with the physicians of the Cancer Information Service.
- You can find our website at https://www.krebsinformationsdienst.de
- We also share news and background information on our Instagram account at https://www.instagram.com/krebsinformationsdienst/.
- You can find the Cancer Information Service's YouTube channel here: https://www.youtube.com/user/krebsinformation
- You can access the WhatsApp channel via this link: https://www.whatsapp.com/channel/0029VbCB3UNL2ATtQSKyhg46
- A listening ear, because you yourself have cancer or someone close to you is affected.
- Answers tailored to your personal situation.
- Help in understanding test results or interpreting information from the Internet.
- Support in making decisions, such as for or against an examination or treatment.
- An address, e.g., of a specialized clinic, a doctor's office, a counseling center, or a self-help organization.
- Written information that you can read at your leisure, discuss with relatives, or use to prepare for a conversation with your treatment team. Link to the brochures: https://www.krebsinformationsdienst.de/broschueren
Patients should please note: Information provided by telephone, email, or the Internet is intended to prepare you for discussions with your treating physicians. It cannot replace personal consultations with your treating physicians and, if necessary, other specialists.
Below, those interested can find information on important types of tumor diseases that are treated at NCT. If you have a type of cancer that is not listed here, you can obtain specific individualized information from your attending physician at NCT or from the Cancer Information Service at the German Cancer Research Center. There you will find detailed information on the origin and development, diagnosis and treatment of the different tumor diseases. The information is only available in German.
For further information on the prevention, early detection, diagnosis, and treatment of cancer see below. If you have questions after having read these pages, you can obtain specific individualized information from your attending physician at NCT or from the Cancer Information Service at the German Cancer Research Center. There you will find comprehensive information and background data. The information is only available in German.
Whether you have questions about cancer prevention and early detection, tests for suspected cancer, treatment options, or living with cancer, the Cancer Information Service compiles personalized, up-to-date information that includes specific knowledge applicable to your situation. The physicians at the Cancer Information Service provide information by phone or email on all questions relating to cancer. Personal consultations are also available by appointment. In addition, you will find detailed information on the most important cancer topics on the website. The “Verständlich informiert zu Krebs” (Understanding Cancer) series offers regular online events for patients and their families. If you would like to stay up to date, you can subscribe to the “Living with Cancer” newsletter (https://www.krebsinformationsdienst.de/newsletter-leben-mit-krebs). All of the information provided is based on a knowledge and address database that is constantly updated and expanded by a team of scientific experts.
All of our services are subject to comprehensive quality management.